Privacy Policy

Effective: 7th Aug 2023

Taqwa's Bakery Restaurant ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, mobile applications, and related services (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of personal information when you use our Services. The information we collect may include but is not limited to:

1.1. Personal Information: When you place an order, create an account, or interact with our Services, we may collect your name, email address, phone number, and delivery/pickup/Dine-In address.

1.2. Payment Information: When you make a purchase through our Services, we collect payment information, including credit card details. We use a secure third-party payment processor, Stripe, to handle your payment information securely.

1.3. Order Information: We collect information about the items you order, delivery/pickup/Dine-In preferences, and any special instructions you provide.

1.4. Device and Usage Information: We may automatically collect information about your device, browser type, operating system, and how you use our Services.

How We Use Your Information

We may use your personal information for various purposes, including but not limited to:

2.1. Order Fulfillment: We use your information to process and fulfill your orders, including delivery or pickup or Dine-In.

2.2. Communication: We may use your contact details to provide order confirmations, updates, and customer service responses.

2.3. Payment Processing: We use your payment information to process your transactions securely through our third-party payment processor, Stripe.

2.4. Marketing: With your consent, we may use your contact details to send you promotional offers, newsletters, and updates about our restaurant and menu.

2.5. Business Operations: We use your information for internal purposes, such as improving our Services, analyzing data, and enhancing our operations.

How We Share Your Information

We understand the importance of protecting your information and will not share it with third parties, except in the following circumstances:

3.1. Service Providers: We may share your information with trusted service providers who assist us in providing our Services, such as delivery partners and payment processors.

3.2. Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.

Your Choices and Rights

You have certain rights regarding your personal information:

4.1. Access and Correction: You can access and update your account information by logging into your account on our website or mobile app.

4.2. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in our communications.

4.3. Deletion: You can request the deletion of your account and personal information by contacting us through the contact details provided.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure. Therefore, we cannot guarantee absolute security.

Children's Privacy

Our Services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or other appropriate means. Your continued use of our Services after any changes will signify your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

[email protected]

Thank you for choosing Taqwa's Bakery Restaurant. We value your privacy and strive to provide you with a safe and enjoyable dining experience.